Contact Us

We’d Love To Hear From You ✝️

Have a question about your order, shipping, or products? We’re here to help.

Before reaching out, please review the following:

• Processing & Shipping Time: Orders typically ship within 8–12 business days
• All Sales Are Final: We do not offer refunds, returns, or exchanges unless an item arrives damaged or incorrect.
• Order Issues: If your item arrives damaged or incorrect, please contact us within 48 hours of delivery and include clear photos of the issue.

Customer Support Email

Email: faithbyjulia@outlook.com

Please include the following in your message for faster assistance:

• Full Name
• Order Number
• Reason for Contact
• Photos (if applicable)

Support Hours

Monday – Friday: 9:00 AM – 5:00 PM CST
Saturday – Sunday: Closed

We aim to respond to all inquiries within 24–72 business hours.

Thank you for supporting FaithByJulia and being part of our faith-centered community. ✝️